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Welcome to BACUPS

BACUPS is an acronym for Building A Culture of Unifying Psychosocial Safety. BAC UPS is an integrated and innovative program that successfully builds a proactive, positive psychosocial safety culture of shared expectations and standards, where psychosocial health, wellbeing and safety are business priorities, drivers of business outcomes that support systems, teams and individuals to be safer and healthier to sustain productivity and performance, built one conversation at a time. In simple terms it is creating a shared culture of health and safety for you and your people to give their best and navigate the challenges and inevitable struggles of the current business context and adapting to keep performing their jobs and duties well.

No longer a 'could have'- BACUPS is a 'must have'

Changes to WHS /OHS regulations and codes mean that the obligations and duties for psychosocial risk management are mandatory. The BAC UPS program includes key notes, workshops, tools, resources, coaching and data gathering and baseline/benchmark reporting that are evidence based, use best practice methods and are energising, positive, supportive and practical so you meet compliance and build a culture of health and performance. BACUPS service can be utilised individually – i.e workshops alone, or in any combination to help meet your scope, scale and timing needs and expectations, and for efficiency and speed of impacts.

BACUPS participants and sponsors say this:

The feedback from participants, sponsors and senior leaders, Board members and CEOs included:
Executive, sponsor
“My staff member came back empowered, with a new way of thinking and a toolkit to go forward with, they are recommending BACUPS to the team”.
Senior Leader, participant
"BACUPS demystifies psychological safety and enables employees to understand their role in creating a unifying culture in which we can all thrive. A must for all people leaders in today’s environment."
Chair, sponsor
“Just spoke to our people who attended BACUPS. They said it was wonderful, their heads are full, and they are exhausted- in a good way”.

What are the benefits of BACUPS?

The BAC UPS program increases productivity, builds the organisation's resilience, brand and reputation. Increases staff loyalty and commitment, leading to long-term sustainability, attracting great people to join your business and stakeholders to serve and do business with. Summary benefits include:
  • Support complying with the requirements and obligations of the WHS Regulations / Code of Practice- common hazards and the risk management process including roles, commitments, controls and hierarchy, monitoring & reporting, consultation, cooperation and coordination.
  • Build psychosocial safe workplace environments, psychological health, emotional wellbeing, and positive relationships.
  • Be adaptive to stresses and challenges, be discerning (assess and evaluate) with resources and demands, based on common language, shared practices and committed action, e.g. psychosocial hazards, risks, health, stress, struggles, burnout, TEA etc.
  • Help leaders and staff to hold authentic conversations for early identification, intervention and prevention of psychosocial hazards and risks at the individual, team and system levels.
  • Provide guides and practice for these conversations to foster positive safe work environments and supportive relationships. A workplace where all staff, managers and leaders can and do speak up, listen well, know who to go to, when and how to get the most effective help.
  • Provides more than 40 tools and strategies to help people understand and utilise the health continuum, psychological safe environments, the states (awareness) and stages (dynamics) of radical health & wellbeing. These include normalising, resolving, and reducing stigma of times of struggle, and utilising them as opportunities for growth and potential.
  • Understand and prevent burning out and supporting people to bounce back and learn to thrive

Why is BACUPS needed?

New international standards (ISO 45003) and the updated Work Health and Safety (WHS) regulations and approved Code of Practice (the Code) for ‘managing (the risk of) psychosocial hazards at work’ has been implemented across Australia under the OHS & WHS Acts. It reinforced that the prevention and risk mitigation obligations for all staff, leaders and the organisation are the same for both physical and psychosocial injuries. This comes on the back of post Covid and increasing demands of global and economic uncertainty, placing strain on resources and people like never before. All the psychosocial hazards and their management require an environment that is psychologically safe, where all staff, managers and leaders can and do speak up, listen well and know who to go to and how to help.
The number of serious claims for compensation for mental health conditions is rising. In 12 months, there were 11700 claims, with the median lost time of work being 34.2 weeks, and the median compensation paid more than $58000. This represents a staggering impact for individuals, their families and communities and for the business and customers.
Human resource impacts-
Levels of disengagement (Gallup), physical injuries (cardiovascular etc), psychological and stress injuries (depression, anxiety, suicide etc) (Safe Work Aust) and burnout are at record highs and rising (Australian Human Resource Institute AHRI).
Financial / legal impacts-
Mental health-related workers’ compensation claims will double before 2030, and the median compensation cost for these claims will triple (CEDA). Workcover premiums are skyrocketing, costing the Australian economy around $70 billion every year (Productivity Commission). Non-compliance may lead to fines, penalties and prison.
Productivity impacts-
Performance issues, staff turnover (AHRI) and reputational risks (damage to brand, loss of social licence to operate, decreased opportunity to attract and retain staff, low staff morale).
Who can benefit from doing BACUPS?
You can. Although BACUPs is suitable for all team members, it is particularly beneficial for people who manage and lead people, and people who lead teams of leaders.
How can we help you?
We understand it can be a challenging to know where to start. Please reach out if you have questions or need anything to help you meet compliance, build a safe, healthy culture and skills, competency and confidence to sustain your performance and productivity. We look forward to you joining us at the BACUPS workshop.